Frequently Asked Questions
If you have any other questions, feel free to contact us via our Contact Us page or at ContactUs@swaddletote.com.
Product Questions
What makes the Swaddle Tote better than a regular diaper bag?
The Swaddle Tote combines modular design, comfort, and versatile storage—unlike most regular diaper bags that are one-size-fits-all. It adapts to your specific needs, whether you’re carrying everything for a full day out or heading on a quick errand with just the Sidekick. Designed to bring calm and organization, it supports you through the baby years and beyond, from the first diaper change to your next solo weekend away.
Is the bag comfortable to wear?
The Swaddle Tote is designed for comfort, with padded shoulder straps, a supportive back panel, and multiple carrying options. The modular design helps distribute weight evenly, making it comfortable for everyday use and longer outings.
Can dads comfortably use the Swaddle Tote?
Absolutely. The Swaddle Tote has a unisex design with adjustable straps that make it comfortable for anyone to use.
Can I use this bag for other things besides baby items?
Absolutely! This bag is designed to be multifunctional. It works great as a travel bag, a toddler bag, or even an office bag. The removable changing pad allows you to easily convert it for other uses once your baby is out of diapers.
What are the dimensions of the Swaddle Tote?
The Swaddle Tote is a versatile modular 2-in-1 system that includes a large backpack and a smaller sidekick bag that can be used together or separately. For longer trips, you can use the large capacity backpack( 16" H x 12" W x 7" D), while the small bag (10" H x 8" W x 3" D) is perfect for quick outings.
Do the bags work together?
Yes. The two bags can be used together or separately thanks to the smart magnetic snap system. This allows you to easily attach and detach the small bag from the backpack.
Does the Swaddle Tote have a laptop compartment?
Yes. The main backpack includes a padded laptop sleeve, making it ideal for work or travel.
Can the Swaddle Tote fit under an airplane seat?
The Swaddle Tote Diaper Bag is designed to be compact and fit two bags in one. Many airlines treat diaper bags as personal items, so the Swaddle Tote often fits under an airplane seat. Always check specific airline policies.
Is the Swaddle Tote modular and customizable?
Yes. The Swaddle Tote is modular, allowing parents to attach or detach the small side bag based on their needs.
Do Dr. Brown's 8oz bottles fit in the front insulated pockets?
Yes, the tall Dr. Brown's 8 oz. baby bottles fit in the front insulated pockets.
Do Tommee Tippee baby bottles fit in the insulated pockets?
Yes, Tommee Tippee baby bottles fit in the insulated pockets.
What wipes will fit in the small bag wipe pocket?
The wipes pocket inside the Small Minimalist Diaper Bag measures approximately 26 cm x 14 cm, and should fit most standard wipe packets and portable wipe dispensers.
What is the bag made of?
The bag is made with premium materials and superior craftsmanship, including premium nylon, high-quality zippers, and full-grain leather accents, all tested to meet and exceed quality and environmental standards.
How do I clean my Swaddle Tote?
Wipe down with a damp cloth and spot clean with mild soap and water. Air dry.
CanI use the Swaddle Tote as a diaper bag for twins?
Yes. The Swaddle Tote was in fact designed by a mom of twins. The modular design makes it easy to carry essentials for twins using both bags together, and even the small bag can easily hold several diapers for two babies for short errands.
Shipping & Delivery Questions
Is free shipping available?
Free standard shipping is available on orders over $150 in the contiguous united states.
Do you ship internationally?
Shipping is currently only available in the continental united states.
Refunds & Returns Questions
What is the return policy?
If you want to return or exchange your order, we are here to help! You can return your product for store credit or a refund to the original payment method.
Items have to be returned within 30 days from date of purchase and be in new condition with all tags attached and unused.
How do I return an item?
To initiate a return, please refer to the Return and Refund Policy page to fill out the return form.
Who pays for return shipping?
The cost of return shipping is the full responsibility of the customer. Once the item has been received, a full refund will be issued.
Warranty Questions
What is your warranty policy?
We are proud to offer a 1-year warranty with your purchase of a Swaddle Tote diaper bag. Refer to our Warranty Policy page for more details.